Privacy Policy

Last Updated: January 29, 2026

1. Introduction

ServeHaute ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website servehaute.org.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Name and email address (when you contact us or claim a listing)
  • Organization information (when claiming or submitting a listing)
  • Feedback or comments you submit

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and navigation paths

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Blocking certain cookies may impact site functionality.

3. How We Use Your Information

We use collected information for the following purposes:

  • Operating and maintaining our website
  • Improving user experience and website functionality
  • Processing and responding to your inquiries
  • Managing organization listings and claims
  • Analyzing website usage and trends
  • Sending administrative communications
  • Complying with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who assist with website operations (e.g., hosting, analytics)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

5. Third-Party Services

Our website uses the following third-party services that may collect information:

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Organization listings remain active unless removal is requested.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Cookie Control: Manage cookies through your browser settings

To exercise these rights, contact us at hello@servehaute.org.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

We do not sell personal information.

11. European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our legal basis for processing: Legitimate interest in operating our volunteer directory service.

12. Links to Other Websites

Our website contains links to third-party websites (organization websites, social media, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@servehaute.org
Website: servehaute.org
Address: Terre Haute, Indiana

Note: This privacy policy is provided for informational purposes. For specific legal advice regarding privacy compliance, please consult with a qualified attorney.